HAUSE THE PROCESS
A clear path.
With deliberate decisions.
Every property is different. A useful project sequence keeps observations, assessment, approvals and completion evidence distinct.
Describe.
Share the observed issue, city, property type and your main question. Use unknown where the source or extent has not been established.
Assess.
Confirm a qualified assessor’s availability, fee and scope. Ask what the visit will establish and which areas or materials remain outside it.
Define.
Review the written proposal, exclusions, responsibilities, price assumptions and change-approval process. Agree the evidence needed at completion.
Authorise.
Confirm who can approve work, access, contents decisions and costs. Ask the insurer or relevant authority about requirements that apply.
Document.
Keep assessment records, work updates, approved variations and material decisions together. Give open questions a named owner.
Hand over.
Collect the relevant completion documents and identify exclusions, remaining repairs and next actions. Return-to-use decisions belong with the responsible qualified parties.