01 HAZARDOUS CLEANING / CANADA
Some things
need more
than clean.
From an unknown residue to a property-wide recovery. Understand the issue, ask better questions and take a considered next step.
02 FIND YOUR STARTING POINT
Different hazards.
Different questions.
Start with what you have observed. A qualified assessment defines the material, the boundary and the work that follows.
Biohazard cleanup
Blood, bodily fluids and affected property need a considered plan.
Chemical spill assessment
The substance, its data sheet and the setting determine the response.
Industrial decontamination
A property brief that fits the process, shutdown and access constraints.
Sewage & contaminated water
Track the source, affected materials and recovery decisions.
Mould assessment & remediation
Address moisture and the affected materials together.
Asbestos assessment & abatement
Know the material before disturbing it.
03 THE PROPERTY EXPLORER
Look at the
whole picture.
Explore the questions behind six common property settings. This illustration helps frame a brief; it does not identify contamination.
What is the material?
Older insulation, water damage and wildlife activity raise different questions. Keep existing reports and describe what is known without entering or disturbing the space.
Explore asbestos assessment ↗04 LESS GUESSWORK. A BETTER BRIEF.
Put the details
in order.
A few considered questions turn a stressful situation into a useful project conversation. Save a brief, compare real quotes and keep your next steps together.
Build your project briefYour starting point.
Private planning in your browser.
Sent only when you submit a separate enquiry.
05 THE CANADIAN FIELD GUIDE
Useful before.
Useful after.
A clearer first conversation
What to record, who to contact and what can wait.
Read the scope before the price
Compare assessment, removal, treatment and rebuilding on the same basis.
What does “complete” mean?
Agree the evidence before accepting the work.
06 PEOPLE. PROPERTY. CONTEXT.
For the person
holding the next step.
A family, a property manager and a facility team need different conversations. Start with the responsibilities that apply to you.
Homeowners
Make sense of an unfamiliar property problem.
02Property managers
Coordinate access, tenants, approvals and the building record.
03Commercial facilities
Build a work package around the site and its operations.
04Estates & families
A considered property conversation at a difficult time.
05Insurers & adjusters
An enquiry structured around the scope and its evidence.
06Realtors & buyers
Understand the property question before planning the next step.
07 CANADIAN CONTEXT
The place
matters.
Province and territory resources, original city links and the questions to confirm locally. Specialist availability is checked for each project.
Explore location resources08 BEFORE YOU ENQUIRE
A little more
clarity.
Is HAUSE an emergency response line?
No. Web enquiries and Ask HAUSE chat are reviewed later. For immediate danger, fire, a suspected dangerous release or an urgent exposure, call 911 from a safe location and follow local instructions.
Can you confirm a specialist is available in my city?
Availability and suitability must be confirmed for each enquiry. A city resource page is not a claim that HAUSE has an office or a crew in that location.
Can the website tell me if my property is safe?
No. The tools organise observations and questions. They do not identify a substance, diagnose exposure, calculate a hazard grade or certify clearance or occupancy.
What should I include in an enquiry?
Your city, property type, the observed issue, the help you need and a way to contact you. Use “unknown” for details you do not know. Do not submit medical information or identifying incident photographs.